Frequently Asked Questions

Orders & Shipping

How long will it take to receive my order?
All orders are processed within 2-3 business days. Delivery times vary depending on your location. You will receive a shipping confirmation email with a tracking link once your order is on its way.

Do you ship internationally?
We are currently focusing on our domestic market. Please check our shipping policy page for any updates on available regions.

What are your shipping rates?
Shipping costs are calculated at checkout based on the weight of your items and your delivery address.

Returns & Exchanges

What is your return policy?
We offer returns and exchanges for items in their original, unused condition within 30 days of delivery. Please note that certain items may be final sale.

How do I start a return or exchange?
To initiate a return or exchange, please visit our Returns & Exchanges portal. You will need your order number and email address to begin the process.

Product & Care

How should I care for my garment?
Care instructions are located on the label inside each garment. We recommend following these instructions closely to maintain the quality and longevity of your product.

My item arrived with a defect. What should I do?
We strive for the highest quality, but if you receive a defective item, please contact us immediately. We will help you resolve the issue promptly.

Payment & Security

What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal.

Is my payment information secure?
Yes, we use secure encryption technology to protect your personal and payment information. You can shop with confidence.

My question isn’t listed here. How can I get help?
For any other questions, please reach out to our customer service team through our online contact form. We are happy to assist you.